A summary of things you should know about Leading With Cultural Intelligence according to David Livermore: Introduction In this episode David Livermore takes a deep dive into his the secondRead More
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]]>In this episode David Livermore takes a deep dive into his the second edition of his book, Leading With Cultural Intelligence, where he reveals a 4-step model for managing across cultures.
In his book Livermore provides updated research, case studies, and statistics on the profitable benefits of developing a leadership role through the ideals of cultural intelligence. The goal of the book is to teach you how to boost your confidence when managing diverse people, adapt to any type of leadership environment, and understand employee differences when it comes to religious values.
This book is perfect for entrepreneurs who manage employees that come from many different backgrounds and need a guide to plan ahead for unfamiliar cultural settings.
We found that there was a need for a more sophisticated approach that said there wasn’t a one size fits all to leadership but there are some general models that can be used. We wanted to show how to lead across any number of different cultures without feeling like you have to be an expert everywhere you go.
I wrote this book thinking that it’s best suited to read start to finish but it can also be used as a guide book that someone can go back to.
The primary thing I want people to understand is unlike other forms of intelligence CQ is a developmental skillset and therefore anybody can improve their cultural intelligence.
The book begins by dispelling some of the myths that are out there regarding what it takes to lead effectively across different cultures. One of the challenges that we say right at the begging is that if you think you can lead people the same everywhere that is not necessarily fair. On the other hand one of the myths that we dispel upfront is that somehow you have to become an expert in every culture you’re going to encounter because the more we get engaged in entrepreneurial activity, the more that we find we may be encountering dozens of cultures in a given day. So the front end of the book speaks of what is often said about what it takes to be a global entrepreneur and challenges some of the inadequacies of that and then shows you what makes someone effective working across cultures.
The book is largely oriented around answering what the difference between leaders, between entrepreneurs and between organizations that succeeds working across multiple different cultures and those that fail. And essentially what we found was that the leaders who can move in and out of any number of different cultures context, without necessarily being an expert, have four capabilities that consistently emerge and the middle section of the book walks you through these four capabilities. The first capability that consistently emerges among those who are culturally intelligent is CQ Drive which is the degree to which one is interested and motivated in different cultures and sees it as relevance to their entrepreneurial success.
This chapter goes into specific strategies of how you bear in mind the need to make your new idea something that would be appealing to different markets within the same domestic context or internationally. The second capability that the culturally intelligent leader and entrepreneur have is what we call high CQ Knowledge and that is that they have an overall grasp of the similarities and differences that tend to exist across different cultures. The third capability is the CQ Strategy piece which refers to some of the best practices for how one can lead strategically. The fourth capability is the CQ Action and this is the degree to which an entrepreneur figures out just how much to adapt, who should adapt to whom, and when to not adapt. We look at some organization examples that remind people that adaptation is a piece of it but we don’t want to go too far. The book primarily walks through that model. We have full assessments that allow people to assess where they are on those four capabilities along with intervention for Drive, Knowledge, Strategy, and Action.
The last part of the book answers the so what question, what ROI to anticipate as an individual leader, and the results that we can anticipate when others cultural intelligence improves.
NOTE: That was just a summary. To get the full deep dive, play the audio clip at 05:30
“It’s not that I have to agree with everything you say, but I should at least attempt to understand it, for the opposite of mutual understanding is, quite simply, war.” – Ken Wilbur
My role is to lead the Cultural Intelligence Center where we have the chance to work with organizations around the world to help them work more effectively across cultures. I currently live in Michigan where our center is based but I am originally from the east coast.
The inspiration for the original edition was after spending 10 to 15 years researching this phenomenon of cultural intelligence many of the practitioners, managers, and entrepreneurs we had talked to asked for a more practical user-friendly version of it.
The Time Paradox by Philip Zimbardo and John Boyd
Buy Leading With Cultural Intelligence by David Livermore on Amazon today
Visit CulturalQ.com to learn more about the book
Visit DavidLivermore.com to learn more about David and download a free chapter
Follow David Livermore on Facebook and Twitter
Download the full transcript here (coming soon)
Listen on iTunes, Stitcher , and SoundCloud
Related books:
Widgets by Rodd Wagner
Managing Whole People by Mark Herbert
The Culture Engine by Chris Edmonds
Relevant advice and tips:
5 Characteristics of A Great Leader
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]]>A Quick Look at 5 of the Latest Books for Entrepreneurs The Entrepreneurs Library presents some of the latest books for entrepreneurs in May 2015. These books are brand newRead More
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]]>The Entrepreneurs Library presents some of the latest books for entrepreneurs in May 2015. These books are brand new to the market and the authors are in line to give a thorough deep dive of their books. Stay tuned this month for the release of the interviews with these great books and their authors. Below is an overview of what Amazon has to say about these books:
You don’t need social media, but you can be connecting with your clients socially. Your video doesn’t have to be viral in front of a million people, just contagious in front of your specific market. Content, connection, engagement. It’s time to separate from the pack of noise.
UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We’ve become blind to customer service, support, branding, experiences and even product quality.
In this book Scott Stratten teaches sales companies how to see the big picture in order to:
After reading UnSelling, there will be no doubt in your mind that it’s true. Up to 60 percent of all purchases are made before the sales pitch even begins, yet we still focus on the sales funnel above all else. UnSelling is about removing this “funnel vision,” reaching out to clients in a meaningful way, and becoming the go-to brand. The sales figures will follow.
Learn more about Scott Stratten | Buy Unselling on Amazon
Now newly updated to celebrate 10 years since its first publication and including up-to-date case studies and examples, as well brand new exercises to test yourself, S.U.M.O: 10th Anniversary Edition will help SUMO fans, as well as SUMO amateurs, get more out of this bestselling, self-help classic.
Weighing in with humor, insight, practical tips, and personal anecdotes, it’s a thought provoking and possibly life-changing read. In this special 10th anniversary edition, including fresh stories and updates throughout, Paul McGee’s bestselling book will show you how to:
Learn more about Paul McGee | Buy S.U.M.O. on Amazon
In one evening you can know more about how much money you need to retire than your financial adviser. This book is a practical, no-nonsense guide complete with a step-by-step plan that tells you how much money you need to retire with confidence.
The conventional approach used by experts to determine how much money you need to retire is fundamentally flawed. The worst part is you won’t even know it until it’s too late. This book takes you behind the scientific facade of modern retirement planning to reveal:
Learn more about Todd Tresidder | Buy How Much Money Do I Need to Retire? on Amazon
With Cultural Intelligence, or CQ, you can lead effectively in any context. Now fully updated, the second edition of Leading with Cultural Intelligence features brand new research, case studies, and statistics on the ROI of improving your CQ, as well as fresh examples from Google, IBM, Facebook, and other organizations. Practical and insightful, the book presents a powerful, four-part model for becoming more adept at managing across cultures:
With Leading with Cultural Intelligence as your guide, you’ll be able to thrive in any business environment – whether it’s across the world or in your own backyard.
“As more companies go global, we need a better understanding of how to function as leaders across cultural boundaries. Now more than ever, our shrinking world needs what’s in David Livermore’s new book!” — Ken Blanchard, Coauthor, The One Minute Manager
“For those leaders who want to succeed in today’s increasingly global and interdependent environment, Leading with Cultural Intelligence is for you. Now, more than ever, applying this simple four-step cycle will prepare you for tomorrow’s world.” — Paul Polman, Chief Executive Officer, Unilever
Learn more about David Livermore | Buy Leading with Cultural Intelligence on Amazon
Life is too short to settle for less than the best—especially if we are called to lead other people. Leading from the heart is working and leading from your passion zone. Why does leading from the heart really matter?
In this short new passion-packed book by Dr. Hans Finzel, you will learn what it means to work in your “passion zone.” Hans explains from his own journey, how to find your passion zone and what action steps to take if you are far from that place of fulfillment.
People love following leaders whose hearts are fueled by passion. This book will help you uncover what passion in your work really is, and how to find it, no matter what stage you are at in your career. The advice in this book is especially powerful for anyone in a role of leadership that is experiencing boredom or burn out.
“If you’ve lost your passion, or never quite found it, read this book! It will teach you how to lead with a heart that is fully alive.” – Kathrine Lee – Life & Business Strategist
“Hans Finzel’s warning to leaders is convicting: ‘You have two choices to make. Whatever you do, make one of the two. The worst mistake is to do nothing.’ Whether now, or in some lonely leadership days ahead, trust me–you must read this book. – John Pearson – Author, Mastering the Management Buckets
Learn more about Hans Finzel | Buy The Power of Passion in Leadership on Amazon
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