A summary of things you should know about Leading With Cultural Intelligence according to David Livermore: Introduction In this episode David Livermore takes a deep dive into his the secondRead More
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]]>In this episode David Livermore takes a deep dive into his the second edition of his book, Leading With Cultural Intelligence, where he reveals a 4-step model for managing across cultures.
In his book Livermore provides updated research, case studies, and statistics on the profitable benefits of developing a leadership role through the ideals of cultural intelligence. The goal of the book is to teach you how to boost your confidence when managing diverse people, adapt to any type of leadership environment, and understand employee differences when it comes to religious values.
This book is perfect for entrepreneurs who manage employees that come from many different backgrounds and need a guide to plan ahead for unfamiliar cultural settings.
We found that there was a need for a more sophisticated approach that said there wasn’t a one size fits all to leadership but there are some general models that can be used. We wanted to show how to lead across any number of different cultures without feeling like you have to be an expert everywhere you go.
I wrote this book thinking that it’s best suited to read start to finish but it can also be used as a guide book that someone can go back to.
The primary thing I want people to understand is unlike other forms of intelligence CQ is a developmental skillset and therefore anybody can improve their cultural intelligence.
The book begins by dispelling some of the myths that are out there regarding what it takes to lead effectively across different cultures. One of the challenges that we say right at the begging is that if you think you can lead people the same everywhere that is not necessarily fair. On the other hand one of the myths that we dispel upfront is that somehow you have to become an expert in every culture you’re going to encounter because the more we get engaged in entrepreneurial activity, the more that we find we may be encountering dozens of cultures in a given day. So the front end of the book speaks of what is often said about what it takes to be a global entrepreneur and challenges some of the inadequacies of that and then shows you what makes someone effective working across cultures.
The book is largely oriented around answering what the difference between leaders, between entrepreneurs and between organizations that succeeds working across multiple different cultures and those that fail. And essentially what we found was that the leaders who can move in and out of any number of different cultures context, without necessarily being an expert, have four capabilities that consistently emerge and the middle section of the book walks you through these four capabilities. The first capability that consistently emerges among those who are culturally intelligent is CQ Drive which is the degree to which one is interested and motivated in different cultures and sees it as relevance to their entrepreneurial success.
This chapter goes into specific strategies of how you bear in mind the need to make your new idea something that would be appealing to different markets within the same domestic context or internationally. The second capability that the culturally intelligent leader and entrepreneur have is what we call high CQ Knowledge and that is that they have an overall grasp of the similarities and differences that tend to exist across different cultures. The third capability is the CQ Strategy piece which refers to some of the best practices for how one can lead strategically. The fourth capability is the CQ Action and this is the degree to which an entrepreneur figures out just how much to adapt, who should adapt to whom, and when to not adapt. We look at some organization examples that remind people that adaptation is a piece of it but we don’t want to go too far. The book primarily walks through that model. We have full assessments that allow people to assess where they are on those four capabilities along with intervention for Drive, Knowledge, Strategy, and Action.
The last part of the book answers the so what question, what ROI to anticipate as an individual leader, and the results that we can anticipate when others cultural intelligence improves.
NOTE: That was just a summary. To get the full deep dive, play the audio clip at 05:30
“It’s not that I have to agree with everything you say, but I should at least attempt to understand it, for the opposite of mutual understanding is, quite simply, war.” – Ken Wilbur
My role is to lead the Cultural Intelligence Center where we have the chance to work with organizations around the world to help them work more effectively across cultures. I currently live in Michigan where our center is based but I am originally from the east coast.
The inspiration for the original edition was after spending 10 to 15 years researching this phenomenon of cultural intelligence many of the practitioners, managers, and entrepreneurs we had talked to asked for a more practical user-friendly version of it.
The Time Paradox by Philip Zimbardo and John Boyd
Buy Leading With Cultural Intelligence by David Livermore on Amazon today
Visit CulturalQ.com to learn more about the book
Visit DavidLivermore.com to learn more about David and download a free chapter
Follow David Livermore on Facebook and Twitter
Download the full transcript here (coming soon)
Listen on iTunes, Stitcher , and SoundCloud
Related books:
Widgets by Rodd Wagner
Managing Whole People by Mark Herbert
The Culture Engine by Chris Edmonds
Relevant advice and tips:
5 Characteristics of A Great Leader
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]]>Who is Chris Ducker and what you can learn from him: Entrepreneurs and those planning to be one in the near future can learn some essential job outsourcing tips fromRead More
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]]>Entrepreneurs and those planning to be one in the near future can learn some essential job outsourcing tips from outsourcing guru Chris Ducker on how they can get on top and increase profits using simple low-cost outsourcing methods. Chris is also widely known for his book, Virtual Freedom that comes highly recommended by many successful entrepreneurs.
In his book and presentations, Chris Ducker teaches business people on how they can take their online marketing efforts to the next level with the help of virtual staff. These lessons will show you how to become more successful than you possibly thought using new mediums such as video. Online video is huge, and yet still many small businesses are not utilizing the power of online video to increase brand awareness and increase profits.
The following are 5 lessons entrepreneurs can learn from Chris Ducker:
One major reason why small businesses shy from creating web videos is that they don’t exactly know the kind of topics to present to their audience. According to Chris Ducker, “ It’s all simple. Like blogging, you should offer solutions to problems that plague your target audience.” You can do that with video presentations.
Ducker explains that brainstorming ideas with your virtual staff to know what exactly your target audience needs help with will be your first step. He goes on to emphasize the importance listing everything as this will be your source of video content. You can even list for the future too. Organize topic ideas into groups and see if you can create a video series that grow that list. Think of the common questions you get every day and consider making a video series to answer them.
In today’s evolving world, the best way of going about this is doing some keyword research. Ducker writes, “ Think about it rationally, you certainly wouldn’t go and launch a business if there wasn’t money to be made by selling your services and products, likewise there’s no need to keep creating content unless there is a real need for it.”
You can use the latest Google Adwords Keyword Planner Tool, especially if you are just starting out. This will help you know if people are visiting search engines to look for the information that you’re considering to record. Create a Google Adwords account to access this free tool.
If you’re looking to take things higher, there are also other keyword tools like Long Tail Pro and Market Samurai which do much more than give search engine volume results and cost per click. With these tools at your disposal, you can view exact statistics, check search traffic and analyze competition.
Fiddling around with Photoshop is a critical waste of time for any entrepreneur who hasn’t yet figured out what they’re doing. Ducker writes, “We enjoy the idea of allowing our Superhero Syndrome cloud us, and end up believing that we can do everything ourselves, even graphic and web design.” He explains that we pay the right skills to do the right job, because they will do it right the first time. Doing this won’t only make it look better, but it will also give you time spend on other marketing areas or putting in-place your next info-product!
Among other things, graphic and web designers will do the following:
• Design logos, icons, eBook covers, banners and headers
• Design infographic images
• Design websites and create mock-ups
• Design landing, sales and opt-in pages
• Do basic video editing, splice intros and outros with raw footage
The use and need for virtual staff in video and audio editing is still fairly new—it only started emerging over the last couple of years. But as Chris Ducker writes “I can personally tell you that this has generated a ton of extra time for me. Without the need to edit my videos, even the most basic ones has given me more time to spend developing content instead of scratching my head over the details. I did the same for my podcasting and the end results are always sexier in appearance.”
Virtual video and audio editors will do the following:
• Basic editing of video and audio files
• Remove background noise from video and audio
• Add intros and outros to videos
• Do basic Photoshop and edit images
• Setup podcasting
• Insert podcasts on blog posts
SEO (Search Engine Optimization) has drastically changed over the last couple of years. What worked before, doesn’t anymore. And likewise, what works today may not work tomorrow. If you however create captivating and solid content, you’ll be contender in the races. But what really happens after you’ve successfully promoted your online video, podcast episode or blog post through social media? The tide recedes right?
Ducker explains that having a firm SEO and Web Marketing virtual assistant will put you in a strong position for long-term and consistent traffic.
For a summary of Virtual Freedom according to Chris Ducker CLICK HERE
Buy Virtual Freedom by Chris Ducker on Amazon
Visit ChrisDucker.com to learn more about Chris, his book, and his exclusive content
Follow Chris Ducker on Twitter and Facebook
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