Posted on October 8, 2014 by Cody Faldyn
5 Simple Ways Entrepreneurs Can Attract Customers To Their Business
You have a great product or service and yet you seem unable to attract customers to your business and make a sale. Almost every new entrepreneur faces this challenge after they start off a small business.
And the root cause of this problem is often your inability to reach out to your customers.
The lack of advertising and marketing your product or service may be drawing you back from your customers. But for a small business, with limited funds, it is often difficult to allot a substantial amount for advertising and marketing.
In such a circumstance, what do you do? Simple; you just focus on the ways to do it right. Let’s take a look at some simple ways entrepreneurs can attract customers to their business:
Tip 1: Rely on word-of-mouth. This tried-and-tested option never fails! If you can build an army of satisfied customers, it will work much better than a couple of billboards or television ads. They are the best tools of advertisement you may find.
To turn a customers into satisfied customers, you have to work on the three premises:
• Offer a great product/service – the basic necessity for a successful business
• Ensure great customer service – remember, always serve with a smile
• Offer a reward for referral – the bigger the incentive, the better your opportunity
And soon you will have a good number of spokespersons at no added cost!
Tip 2: Involve and engage. When a prospect walks in, make sure you turn them into a customer. How do you do it? Interest them with an offer, give them a free sample, request them to enter a contest, and use any other means you can think of.
People love free stuff. They also love offers and discounts. And when they get something at no cost or maybe low cost, and are happy with it, they are sure to come back and pay for it. And they are sure to talk about your business to their contacts.
Tip 3: Build a website. If you aren’t online yet, you need to be – NOW! A website isn’t a luxury anymore; it’s a necessity. If you aren’t online, you are missing out attracting the prospective customers who stick to their PCs, laptops, smartphones, tablets, et al.
You don’t really need to invest thousands of dollars to ensure a web presence. Just make sure someone who knows how to do it right does it. Otherwise, you will be stuck with a site that doesn’t work for your business.
Tip 4: Connect on social media. When Mandie Miller started off her business Got What It Cakes, she built a website. But the business only picked up once her sister put up a Facebook page for it.
Lesson learned: While a website is essential for your business, no business can ignore the reach of social media these days. Create a page on Facebook, get an account on Twitter, or add images on Pinterest and Instagram – do whatever it takes to enhance your reach.
Tip 5: Get involved. While you will always have competitors, and you will always have to keep a lookout for them, you also need to focus on collaboration. Make a list of complementary businesses and promote each other to your respective clientele.
Also, don’t forget about the community; after all, you are a part of it. Give back. Charitable or environment-friendly work never goes unnoticed. And once you are part of something big, you’ll get people interested in what you do.
It is possible to get the attention of customers; you just need to know how to do it right.
1) Lean Customer Development by Cindy Alvarez | Listen to my interview with Cindy here
2) It’s Not The How Or The What But The Who by Claudio Fernandez-Araoz | Listen to my interview with Claudio here
3) A More Beautiful Question by Warren Berger | Listen to my interview with Warren here
4) Traction – A Startup Guide To Getting Customers by Justin Mares | Listen to my interview with Justin here
5) The Seven Levels of Communication by Michael J. Maher | Listen to my interview with Michael here
Category: Marketing Tags: a more beautiful question, advertising and marketing, attract customers, build a website, cindy alvarez, claudio fernandez araoz, connect on social media, great customer service, justin mares, lean customer development, michael maher, satisfied customers, seven levels of communication, traction, warren berger